When Life Happens...Wayne’s Is There!

Our Mission:

Wayne’s Body Shop will work together as a unified team to obtain profitable growth through superior customer service, continuous process improvement, quality innovation and commitment to our customers. We will do this without compromising our core values of Attitude, Honesty, Respect, Quality, Timeliness and Training.

Our Services:

  • On-Site Car Rental, 3 for Free*
  • Extended Hours – Open Saturdays
  • Written Lifetime Warranty on All Repairs
  • Free Customer Pick Up and Delivery
  • Free Estimates
  • Paintless Dent Repair
  • Custom Paint

The Repair Process

Start to Finish – We’re Informative, Thorough and Fair

You need auto body repairs, now what?
You can bring your car into our shop and our estimator will inspect the damage, take pictures of your vehicle, and ask you for some basic information. We will write an estimate immediately & schedule a time for repair. 

Before we begin...
Before we begin you will need to sign a work authorization form that allows us to work on your car, drive it around the shop for repairs and on the road for testing. This also gives us the ability to process your insurance draft with the least inconvenience to you. We also ask that you remove your personal belongings from the vehicle, especially from the trunk if we are working on the rear of the vehicle. Please also deactivate any alarm systems.

When you drop off for auto body repairs...
When you drop off your vehicle at our facility, we will review the work to be done and see if there might be any other work you might wish to have done at the same time.

We'll contact you regularly concerning the progress of your auto body repairs.
Please let us know your preferred method of contact, and how often you'd like to be updated during the repair process, adn we'll work hard to provide that for you. Even though it is our goal to keep you updated, please feel free to contact your collision repair estimator at any time you wish.

We do our best to prepare an accurate original collision repair estimate.
But, they are called esitmates for a reason, as we cannot always determine the full extent of the damage until the vehicle is in the auto body shop. Once the vehicle has been dissassembled, we will likely need to prepare a supplement. The primary reason for a supplement is hidden damage that is not visible at the time of the esitmate. Repair methodology may sometimes change, and parts price increases are very common. We will need approval from the responsible party before we can proceed with supplemental repairs. Both you and the insurance company will be notified. If your repairs are covered under one of our many direct repair programs, any delays should be minimal. However, there can be substantial delays associate with a supplement. It all depends on the responsiveness of your insurance company and supplemental parts availability.

How long will my repairs take?
Our expert craftsmen will do their best to restore your vehicle back to pre-accident condition in a timely manner, but collision repair is an inherently difficult process, and sometimes repairs take a little longer than anticipated. If this happens to you, we ask for your patience and understanding. We are totally committed to top quality work. For this reason, we can only suggest a target delivery date up front. Once your vehicle is completely dissassembled, all damage is identified, all necessary approvals are in hand and all parts are received and correct, we can then give you a firmer completion date.

Repairs need to be paid for before we can release your vehicle to you.
We'll do our best to assist you in acquiring payment if your repairs are covered by insurance. If you receive a draft from an insurance company, please hold on to it, as a properly endorsed insurance draft is our preferred method of payment. For deductibles and customer pay repairs, you may charge with VISA or Mastercard or write a check for up to $1,000 with proper identiification. For amounts over $1,000 please acquire certified funds.

If you notice a problem after you have taken the vehicle, don't worry...
As we mentioned earlier, collision repair is a very difficult process. Even though we do our best to avoid problems, they do occur from time to time and you can be assured that we will do everything in our power to make sure your problem is resolved quickly and with minimal inconvenience to you. The most important thing to us is that when we are all done, you are a satisfied member of our outside sales team!

Before...

After...

FAQ’s

Let us take the anxiety and confusion out of Auto Body Repair

Do I really need three estimates?
No, the Automotive Repair Act of 1971 says you can take your vehicle to the repair shop of your choice, even if it's the first one! See Customer Bill of Rights

Do I have to go to the shop my insurance company recommends?
You can have your vehicle repaired at the shop of your choice. At Wayne's we repair vehicles for all insurance companies and we are Direct Program Repair partners for most major insurance carriers.

Is it a hassle for me to get a rental car?
No, our Rental Car Partner, Enterprise Rental Car, makes it easy to get back on the road. They will prearrange your rental when you make an appointment with Wayne's Body Shop to save time in the process.

I don't need a rental car, can I get a ride home?
Yes, when you drop your vehicle off at Wayne's for repair, we can take you back home or drop you off at work.

When are you open?
Click here for hours and locations.

Do I need an appointment?
You are welcome to stop by for an estimate at any time during our business hours.

How long will it take to repair my vehicle?
Just like the dentist can't tell you how big your cavity is without an x-ray, the body shop can't tell you how much damage there is without a complete estimate. Once we gather all the facts and prepare a complete estimate we can give an accurate completion date. If your vehicle is driveable we can do a number of things, like ordering parts in advance and obtaining insurance authorizations to speed up the time it takes to repair your vehicle.

Do you have a Warranty?
Yes! Our work is guaranteed for as long as you own your vehicle. 

Get Three Rental Days for FREE!

Click the image below for Three For Free detailed information and application. It’s quick and easy to use!

Custom Paint

What Can We Paint For You?

See More Wayne’s Custom Paint on Pinterest!
  Wayne's Body Shop, Inc., Auto Body Repair & Painting, Lincoln, NE